Delivery Policy

Effective Date: 30 Aug 2024

Onixe LLC provides management services for short-term rental properties, and as such, we do not deliver physical goods. However, this Delivery Policy outlines how and when our services are provided.

Service Initiation

• Service Start Date: Our services typically begin on the agreed-upon start date as outlined in the service contract. This includes the listing creation, guest communication setup, and other property management tasks.

• Timeline: Most services are initiated within 1-3 business days after the agreement is finalized and payment is received.

Service Delivery

• Ongoing Services: Our services are delivered continuously as part of ongoing property management. This includes monitoring bookings, communicating with guests, and maintaining the property.
• Service Completion: Certain one-time services, such as listing creation or specific maintenance tasks, will be completed within the time-frame specified in the contract.

Geographic Coverage

• Service Area: Our services are currently available to property owners located within the United States, Canada & Australia. Specific locations may be subject to availability.
• Remote Services: Some services, such as guest communication and booking management, can be provided remotely, regardless of the property’s location.

If you have any questions or concerns about our Delivery Policy, please contact us at contact@onixellc.com.